Seeking a customer service representative who will manage incoming calls, generate sales leads, identify customer needs to achieve results. Build long term relationships with customer accounts through communication and provide accurate information by using the right tools.
Meet customer service sales targets and call handling quotas while keep track of customer complaints, provide appropriate solutions within the time frame. https://jobs.worldwideaccess.net/blog/how-to-find-freelance-resume-design-projects-WWA360C21
Follow up to ensure dispute resolution and keep records of customer interactions, process accounts and file documents. Do communication procedures and take the extra mile to engage each customer individually.
Track record of over-achieving sales quota and great customer service experience. Excellent phone skills and active listening while familiar with CRM systems and best practices.
Customer handling and ability to respond to different personality. Strong communication, presentation skills and able to multi-task and manage time effectively. High School diploma is desirable.
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